Platform overview

POS and delivery orchestration

CommuterCart connects commerce, delivery requests, route-fit driver matching, tracking, payments, and operational records in one modular system.

Point of sale

Commerce and fulfillment in one order model

Checkout

Creates in-store, pickup, and delivery orders from one transaction flow.

Catalog and inventory

Maintains products, modifiers, availability, pricing, taxes, and stock.

Customer records

Stores merchant-controlled customer and order history.

Operations

Supports staff permissions, reporting, refunds, locations, and reconciliation.

Delivery trigger

Creates an eligible delivery request automatically when checkout completes.

Integration

Connects through the dashboard, widgets, APIs, and webhooks.

Delivery layer

Order-to-delivery workflow

1

Request

Capture pickup, dropoff, package, timing, handling, and price inputs.

2

Qualify

Check service area, package constraints, merchant rules, and carrier requirements.

3

Match

Rank available drivers by route fit, vehicle capacity, reliability, and timing.

4

Dispatch

Send the opportunity, record the response, and assign the accepted driver.

5

Track

Record pickup, status, location, ETA, messages, and exceptions.

6

Complete

Store delivery evidence, payment status, ratings, and the final audit record.

System architecture

Modular, event-driven, and carrier-neutral

1

Experience layer

Merchant POS, business dashboard, sender workflow, driver workflow, and customer tracking.

2

Commerce layer

Catalog, checkout, orders, taxes, refunds, customer records, and inventory.

3

Delivery orchestration

Eligibility, quotes, matching, assignment, status, exceptions, and proof of delivery.

4

Carrier adapters

CommuterCart drivers, merchant delivery, and approved third-party carriers.

5

Payment boundary

Sender charges, merchant billing, platform fees, driver payouts, and reconciliation remain separately recorded.

6

Data layer

Immutable order and delivery events support reporting, audit, scoring, and model improvement.