Technical integration brief

NOW Delivery carrier integration

Technical scope for carrier adapter configuration, order handoff, eligibility rules, dispatch, status exchange, delivery evidence, exception handling, settlement, and operational reporting.

Implementation scope

Adapter contract

Define authentication, service-area, quote, eligibility, dispatch, cancellation, status, evidence, and settlement interfaces.

Routing policy

Select the carrier using package rules, coverage, service level, capacity, cost, and current availability.

State synchronization

Normalize external carrier events into the delivery state model with idempotency and audit timestamps.

Operational controls

Monitor failures, retries, cancellations, claims, evidence completeness, invoices, and carrier performance.